Effective Date: March 22, 2024
At SoftPersonal, we strive to provide exceptional service to our clients. We understand that circumstances may arise where a refund is requested. Please review our refund policy outlined below:
- Refund Eligibility:
- Refunds are eligible within 30 days from the date of purchase.
- Only services that have not been rendered or started are eligible for a refund.
- Customized services or projects may have different refund terms, which will be discussed and agreed upon before commencement.
- How to Request a Refund:
- All refund requests must be submitted in writing to admin@softpersonal.com.
- Please include your name, contact information, invoice number, and the reason for the refund request.
- Our team will review your request and respond within [insert time frame, e.g., 5 business days].
- Refund Process:
- Upon approval of your refund request, refunds will be issued using the original method of payment.
- It may take 5-7 business days for the refund amount to reflect in your account, depending on your financial institution.
- Non-Refundable Items:
- Domain registration fees are non-refundable once the domain registration process has been initiated.
- Any third-party expenses incurred on behalf of the client will not be refunded.
- Contact Us:
- If you have any questions regarding our refund policy, please contact us at:
- Email: admin@softpersonal.com
- Phone: +1 (440) 760-6564
Policy Changes:
SoftPersonal reserves the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By engaging with SoftPersonal’s services, you acknowledge and agree to abide by the terms of this refund policy.
This refund policy was last updated on March 22, 2024.
Waseem Iqbal
CEO
SoftPersonal
